Reference

How ace84 Handles Your Personal Information

Your account data stays in our hands, not anyone else's. This policy explains exactly what we collect when you open an account, fund it via PayPal, Venmo, or Play+, and use our platform in eligible states where local law permits.

No data sold to third partiesAccount security via encrypted storagePayPal, Venmo, Play+ transaction privacyAccess requests honored promptlyState law compliance where applicable

Explore the Lobby Read FAQ

PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

Questions about your data shouldn't go unanswered. Whether you want to request a copy of what we hold, ask us to correct something, or find out how a specific transaction record was stored, our privacy contact paths are open. Reach out through any of the channels below and our team will respond with specifics — not a form letter.

Privacy Request Email Send a data access or correction request to our dedicated privacy address. Include your account email and the specific data type you're asking about so we can locate it quickly.

Live Chat — Account Help Our live chat team can flag your account for a formal privacy review and pass your request to the data team. Use this path for urgent concerns about unauthorized access or data exposure.

In-Account Settings Panel Log into your account, go to Settings, and use the Privacy section to download your activity log, update marketing preferences, or submit a deletion request directly inside the platform.

What Information We Collect and Why

ace84 Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

When you open an account with ace84, we collect the details needed to verify your identity and keep your account secure — your name, email address, date of birth, and state of residence. If you fund your account using PayPal, we receive a transaction confirmation but

1
never your PayPal login credentials. Venmo transfers similarly pass only the amount and a reference ID to our system. Play+ prepaid card top-ups are logged at the transaction level so your balance history stays accurate and auditable. We also collect device data — browser type, operating
2
system, and IP address — to detect unusual login patterns and protect your account from unauthorized access. Usage data, like which pages you visit and how long sessions last, helps us improve navigation and surface relevant account features. Players in New York and Charlotte using mobile
3
access should know that location data is only processed at the state level for eligibility checks; we do not track GPS coordinates. All data collection is governed by applicable United States state privacy law, and our practices adjust when state-specific requirements demand it.

Service availability depends on eligible states and local law. US online casino and sportsbook access is licensed state by state, so check your state's rules before opening an account. 21+ where applicable.

HOW WE PROTECT IT

Data Handling, Cookies, Retention and Security

Every layer of your account — from the moment you link PayPal to the moment a withdrawal clears — runs through encrypted connections. We do not store payment credentials; payment processors handle that directly. Here is how we approach the four areas that matter most to your data privacy.

Cookie Practice We use session cookies for login continuity and analytics cookies to understand page performance. You can manage cookie preferences from the footer link on any page without losing your account session.

Account Security Every login is validated against your registered device profile. Unusual activity — a new device, an unrecognized location — triggers a verification step before access is granted to your account wallet.

Data Retention We keep your account records for as long as required under applicable state law and our internal compliance schedule. After that window closes, inactive account data is deleted from live systems on a rolling basis.

Third-Party Sharing We share data only with payment processors like PayPal and Venmo, identity verification services, and state regulators where required. No data is sold or shared with advertisers outside those defined relationships.

Common Questions About Your Privacy at ace84

The questions below cover the situations our account holders ask about most — data requests, payment record access, cookie opt-outs, and what happens when you close your account.

Yes. Submit a data access request through the Privacy section in your account settings or email our privacy team. We'll compile your records and respond within the timeframe required by your state's applicable privacy law.

No. When you fund your account via PayPal or Venmo, the transaction is handled by the payment processor's own secure system. We receive only a confirmation reference and the transaction amount — never your payment login credentials.

Open your account settings, go to Communication Preferences, and toggle off any channel you want to stop. Changes take effect within one business day and do not affect account or transaction notifications.

Closed account data is retained for the period required under applicable United States state law and our compliance obligations. Once that retention window ends, your personal information is removed from our active databases.

We process location data at the state level only — to confirm you're accessing the platform from an eligible state where local law permits. We do not collect or store GPS coordinates from your device.

Contact us via live chat or the in-account Privacy panel and specify which detail needs correcting. Identity-linked fields like your legal name may require a document upload through our verification process before the change is applied.

Reference

Privacy Policy

Access may be available only in states where local law permits.

InfoLegal InfoFAQ InfoLucky Sevens Treasure

How ace84 Handles Your Personal Information

Reach Our Privacy Team Directly

Data Handling, Cookies, Retention and Security

Common Questions About Your Privacy at ace84

01 Can I request a copy of all the data ace84 holds on me?

02 Does ace84 store my PayPal or Venmo login details?

03 How do I opt out of marketing emails or push notifications?

04 What happens to my data if I close my account?

05 Does ace84 use my location data to check eligibility?

06 How can I ask ace84 to correct inaccurate information on my account?

Privacy Policy

Related pages

Related pages